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Professional Terms

Last updated: 1 April 2026

These terms apply to business users of LYNXSTA, including independent beauty professionals and beauty businesses. By creating an account or using LYNXSTA, you agree to these terms.

1. Who These Terms Apply To

These terms apply to business users of LYNXSTA, including independent beauty professionals and beauty businesses using LYNXSTA to manage booking links, confirmations, workflow and related features.

2. About LYNXSTA

LYNXSTA is operated by Melunos Limited and provides booking and workflow software for beauty professionals.

Melunos Limited, trading as LYNXSTA
Email: hello@lynxsta.com
Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

3. Eligibility

You must be at least 18 and using LYNXSTA for business purposes. You must have authority to bind the business if you sign up on its behalf.

4. What the Platform Does

LYNXSTA may allow you to:

  • create and share booking links;
  • collect booking-related information;
  • send prep and confirmation prompts;
  • record whether terms have been agreed;
  • record deposit / fee / payment status;
  • keep client and appointment history;
  • manage workflow and related communication steps.

We may add, remove or change features over time.

5. Your Account

You are responsible for:

  • keeping login credentials secure;
  • ensuring account information is accurate;
  • making sure anyone using your account is authorised;
  • activity that happens under your account unless caused by our fault.

6. Your Business, Your Clients, Your Policies

You are responsible for your own business operations, including:

  • services you offer;
  • prices, deposits and cancellation / reschedule rules;
  • prep requirements;
  • your client-facing terms and policies;
  • compliance with laws that apply to your beauty services;
  • the accuracy of information you send to clients.

LYNXSTA is software only. Unless we expressly say otherwise, we are not the supplier of the underlying beauty service booked with you.

7. Fees and Pricing

At launch:

  • LYNXSTA does not charge you a subscription fee;
  • LYNXSTA does not charge you commission on your services;
  • LYNXSTA charges the client a £1.99 platform fee per booking confirmation, where shown in the flow.

We may change pricing or charging structure by giving reasonable notice.

You remain responsible for your own taxes, accounting and compliance obligations unless the law requires otherwise.

8. Payments

The stylist sets the service price and any deposit for the actual beauty appointment. The stylist receives the service deposit directly. LYNXSTA does not hold that deposit.

If payments are handled through a third-party payment provider, you may need to agree to that provider's terms. We are not responsible for third-party payment services outside our control.

9. Client Contracts and Responsibility

The contract for beauty services is between you and your client, not between the client and LYNXSTA, unless we expressly say otherwise.

You are responsible for delivering your services and handling disputes about the underlying service, including cancellations, lateness, deposits, refunds, results, aftercare and rescheduling.

10. Data and Privacy

You must only upload, collect and use personal data lawfully. Where you use LYNXSTA to manage your client information, you must ensure you have an appropriate privacy notice and lawful basis for your own client-facing processing.

11. Acceptable Use

You must not:

  • use LYNXSTA for unlawful, abusive, misleading or fraudulent activity;
  • upload malware, spam or harmful material;
  • interfere with the platform's operation or security;
  • reverse engineer or copy the platform except where the law allows;
  • use the platform in a way that infringes others' rights.

12. Suspension and Termination

We may suspend or terminate access if:

  • you seriously or repeatedly breach these terms;
  • we reasonably suspect fraud, abuse or unlawful activity;
  • we need to protect the platform, users or third parties;
  • we are required to do so by law.

You may stop using the platform at any time.

13. Intellectual Property

We own or license all intellectual property rights in LYNXSTA, including the platform, software, design, branding, content and features.

We give you a limited, non-exclusive, revocable right to use the platform for your internal business purposes in line with these terms.

14. Availability and Changes

We do not promise uninterrupted or error-free operation. We may maintain, modify or update the platform over time.

15. Warranties and Disclaimers

We provide LYNXSTA with reasonable care and skill, but except as required by law we do not guarantee uninterrupted availability, error-free operation, or that the platform will suit every business model or legal setup without your own policies and processes.

16. Liability

Nothing in these terms excludes liability that cannot be excluded by law.

Subject to that, LYNXSTA's total liability arising out of or in connection with the platform is limited to the greater of: the total amount paid by you to LYNXSTA in the 12 months before the claim; and £100.

We are not liable for indirect or consequential losses, loss of profits, loss of business, or losses caused by your own service delivery, customer disputes, or third-party services outside our control.

17. Changes to These Terms

We may update these terms by giving notice through the website, email or platform.

18. Governing Law

These terms are governed by the laws of England and Wales, and disputes will be handled by the courts of England and Wales unless mandatory law says otherwise.

19. Contact

Email: hello@lynxsta.com
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hello@lynxsta.com Melunos Limited — 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

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